I don't know the answer to a question. Can I just skip it?
You can skip questions and come back to them later. However, you may want to ensure all questions are answered prior to submitting your questionnaire, as not answering a question will affect your score as well as suggested remediation tasks and associated offerings.
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I have a question about an order I placed in Readiness.
Questions regarding customer orders or purchases are handled directly by our Orders Support Team. Please direct your orders inquiry to the Orders Support Team by emailing orders@csrps.com. You may be asked information that can be located on your ...
Why can’t I start a new questionnaire?
Depending on your provider’s terms, you may only be able to take one questionnaire a year. If this is the case, you will need to complete the entire waiting period prior to starting another questionnaire. If your provider allows for multiple ...
Can I let other people in my company use my account to help answer questions?
There may be portions of the questionnaire that require input from other people in your company in order for you to complete your questionnaire. However, to ensure your privacy, it is not recommended that you share your log in information with ...
How long will it take to complete the self assessment questionnaire?
It is estimated that it will take one hour to complete the Readiness self-assessment questionnaire. A self-assessment may take longer should consultation or research be required to answer some of the questions. Progress within the self-assessment ...
Questionnaire Numbering Issues with Chrome Browser
If you are currently using Version 65.0.3325.181 (Official Build [build date 3/19/18]) of Google Chrome you may encounter inconsistencies in the question numbering scheme of the questionnaire. Please note that this will not affect the scoring of your ...