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Questionnaire Numbering Issues with Chrome Browser
If you are currently using Version 65.0.3325.181 (Official Build [build date 3/19/18]) of Google Chrome you may encounter inconsistencies in the question numbering scheme of the questionnaire. Please note that this will not affect the scoring of your ...
I get an “Invalid Character Entry” error message when trying to register my account.
For security reasons, special characters are not allowed in the registration form. However, a user can still register their account by not including the special characters. Example 1: User’s last name is "Jones, Jr." -> User would type "Jones Jr" ...
Anti-Virus
Software designed to detect and destroy computer viruses.
Authentication
The process by which an entity (such as a person or computer system) determines whether another entity is who it claims to be. Authentication involves using credentials; i.e., driver’s license, password, biometrics, etc., either initially or in ...
Authorization
In the context of information security, it is process of determining if the end user is permitted to have access to the desired resource such as the information asset or the information system containing the asset. Authorization criteria may be based ...
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Access
Provide customers and employees a way to review, update and correct the personally identifiable information (PII) or personal data that a company holds.
I forgot my password.
To retrieve your password, you will need the email address you entered during the registration or the updated email address you associated with your account using the My Account page within Readiness. From the Log In screen, click on the Forgot ...
Do I need to have cookies enabled to use Readiness?
Cookies do need to be enabled in order to use Readiness. Cookies allow Readiness to remember information about your preferences, preferred language, and progress within the Questionnaire and Remediation Task List. These features may not work as ...
Which browser should I use for Readiness?
Readiness can be accessed using most web browsers such as Google Chrome, Edge, Firefox, and Safari. It is recommended that users are using the latest version of their browser to ensure that all functions and features of Readiness work.
Why are my questionnaire answers gone when I press the back button on my browser?
Your browser’s settings regarding browsing history, cookies, and/or cache may be preventing you from using Readiness optimally. If your questionnaire answers do not appear to be saving, you may have disabled your browser’s cache function or ...
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